Privacy policy

Last Updated: August 2026

At kimPrints Designs, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, make a purchase, subscribe to our emails or otherwise interact with kimPrints Designs. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from kimPrints Designs, we may collect information you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Account information, if you create an account
  • Information you provide when contacting us or communicating with customer service
  • Personalization or customization information submitted in connection with an order

When you browse our website, certain information may also be collected automatically, including your IP address, browser type, device information, operating system, pages viewed and information about how you interact with our website.

Payment information is processed through our ecommerce and payment service providers. We do not independently store your complete credit card information.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Provide customer service
  • Manage replacements or other order-related issues
  • Improve our website, products and customer experience
  • Prevent fraud and protect the security of our website
  • Comply with applicable legal obligations
  • Send marketing communications when you have chosen to receive them

We may also use aggregated or de-identified information to better understand how customers use our website and interact with our products.

3. Email & Marketing Communications

If you subscribe to our email list or otherwise consent to receive marketing communications, kimPrints Designs may send you emails about new canvases, collections, product launches, special offers, events and other news.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may still send you transactional communications related to an order you have placed or your relationship with us.

4. Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products and services.

Shopify may collect and process personal information in connection with your use of our store, including information necessary to provide ecommerce, checkout, payment, security and related services.

Your information may be processed or stored by Shopify and its service providers in accordance with their own privacy practices. For additional information about how Shopify handles personal information, please review Shopify's current privacy documentation.

5. Payments

Payments made through our website are processed using Shopify and/or other authorized payment providers.

Payment providers maintain their own security and privacy practices and may collect information necessary to complete your transaction.

Payment card information is handled in accordance with applicable payment-industry security standards. kimPrints Designs does not independently store your complete payment card information.

6. Third-Party Service Providers

We may use trusted third-party companies and service providers to help us operate our business and website. These may include providers that assist with:

  • Ecommerce and payment processing
  • Order fulfillment and shipping
  • Website hosting
  • Email and marketing
  • Analytics
  • Advertising
  • Customer service
  • Fraud prevention and security

These providers may receive or process personal information when necessary to perform services on our behalf or as otherwise permitted by law.

Third-party providers maintain their own privacy policies and practices. We encourage you to review their policies when appropriate.

7. Cookies & Similar Technologies

Our website and the services we use may use cookies, pixels and similar technologies to operate the website, remember your preferences, understand website activity, improve your shopping experience and, where applicable, support marketing and advertising.

Some cookies are necessary for our website and checkout to function properly. Others may be used for analytics, personalization or advertising.

Depending on your location and the options available on our website, you may be able to manage certain cookie and privacy preferences through your browser or the privacy controls presented on our website.

Because the technologies used by Shopify and other providers may change over time, we do not maintain a static list of individual cookie names in this Privacy Policy.

8. How We Share Information

We do not sell your personal information in the ordinary sense of selling customer lists or contact information for money.

We may disclose information to service providers and business partners when necessary to operate our website, fulfill orders, provide services, conduct analytics or marketing, protect our business, or comply with legal requirements.

We may also disclose personal information when required by law, regulation, legal process or governmental request, or when reasonably necessary to protect the rights, property or safety of kimPrints Designs, our customers or others.

9. Links to Other Websites

Our website may contain links to websites operated by third parties.

Once you leave the kimPrints Designs website, the privacy practices of those third parties apply. We are not responsible for the privacy practices, security or content of third-party websites and encourage you to review their privacy policies.

10. Data Security

We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

Our ecommerce and payment providers also maintain security measures for information processed through their systems.

No method of transmitting or storing information electronically can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security.

11. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and tax records, resolving disputes, preventing fraud and satisfying legal or regulatory requirements.

12. Your Privacy Choices & Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to request access to, correction of or deletion of certain personal information, or to request additional information about how your personal information is collected, used or disclosed.

You may contact us to submit a privacy-related request. We may need to verify your identity before completing certain requests.

You may also opt out of marketing emails at any time using the unsubscribe link provided in those communications.

13. Children's Privacy

Our website and products are not directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the Last Updated date will be revised.

If kimPrints Designs is involved in a merger, acquisition, sale, reorganization or similar business transaction, personal information may be transferred as part of that transaction as permitted by applicable law.

15. Contact Us

If you have questions about this Privacy Policy, would like additional information about our privacy practices, or would like to submit a privacy-related request, please contact:

kimPrints Designs
Privacy Compliance

Email: create@kimprintsdesigns.com

Mailing Address:
kimPrints Designs
8 Wescott Court
Riverside, CT 06878

kimPrints Designs
Life's a canvas. Make an Impression.